According to the Fifth Anti-Money Laundering Directive (5AMLD), all users who make transactions with cryptocurrencies must undergo mandatory identity verification. This stage of verification allows you to trade, deposit and withdraw cryptocurrency from your account, carry-out bank transactions and also use EX-CODE.
To successfully pass identity verification, you will need to provide a photo of one of the following documents:
The passport, ID card or driving license provided for verification must contain the following information:
Coloured scanned copies or photos must be taken with a light background. All four corners of the document must be visible. The image must be submitted either in JPG, PDF or PNG formats. The size of each file must be between 200KB and 8MB. If you need to upload two photos of two sides, upload the documents separately.
Identity verification consists of the following four steps:
1. Fill in personal information (First/Middle/Last name, DOB, Country of issue).
4. In order to successfully complete identity verification, you must take a selfie along with the document submitted as part of the previous step. You can either upload a photo or use a webcam. Make sure to take a selfie, while holding and displaying the documents, as well as a piece of paper with the date written (the date on which the documents have been uploaded in day+month+year format) and write the word “EXMO” above the date and display it next to your face.
Security is EXMO’s top priority. All your documents are stored on encrypted servers of the company. Only a certified AML officer has access to these documents. We place special security watermarks on digital copies of documents to protect them from being reused.
Vietnam, Bahamas, Botswana, Cambodia, Crimea (Ukraine), Democratic People’s Republic of Korea (DPRK), Iceland, Mongolia, Ghana, Iran, Pakistan, Panama, Syria, Trinidad Yemen, Zimbabwe, Algeria, Egypt, Morocco, Ecuador, Bolivia, Nepal, Pakistan, Donetsk People’s Republic (DPR) / Luhansk People’s Republic (LPR), Pridnestrovian Moldavian Republic, Nagorno-Karabakh Republic, Republic of Abkhazia, Republic of Somaliland, Republic of South Ossetia, Turkish Republic of Northern Cyprus, Republic of China (Taiwan), Republic of Kosovo, Sahara Arab Democratic Republic, Republic of Artsakh, Central African Republic (CAR), Democratic Republic of Congo (DRC), Guinea-Bissau, Iraq, Libya, Mali, Somalia, South Sudan, Sudan.
Only documents with information in Latin or Cyrillic characters are accepted. Documents in other languages are accepted only with a notarized translation.
If you are a representative of a company and are going to work on our platform as a legal entity, please contact us via email on [email protected].
The list of documents required for corporate account verification will be sent in a response letter.