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  • General Questions sign

    General

    • About EXMO.com

    • How do I create an account?

    • How do I start trading on EXMO.com?

    • How to deposit funds?

    • How to reset the password?

    • How to withdraw funds?

    • How to delete your EXMO account?

    • How long does it take to deposit / withdraw fiat currencies (PLN, USD, EUR, UAH)?

  • Verification

    • Verification guide

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    • Verification levels required for different payment methods

  • Trading features

    • What is a Market Order?

    • What is a Limit Order?

    • What is a Stop Order?

    • What are Taker and Maker Orders?

    • Does EXMO.com have a demo mode?

  • Account security

    • Are my funds safe on EXMO.com?

    • Source of funds

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  • Platform features

    • What is EXMO’s fees & limits?

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    • What is EXMO Coin?

    • What is VIP status on EXMO.com?

    • What is the EXMO Referral Program?

    • What is EXMO Gift Card and how do you use it?

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    API

    • How to generate an API key pair?

    • What API methods require a request to EXMO.com Support?

    • Where can I find API documentation?

    • What are the API rate limits?

    • Can I apply for an unlimited API Key?

    • How many API key pairs can I generate?

    • What is a nonce?

    • What is WebSocket API?

    • What is an API? Does EXMO have an API?

    • What is REST API on EXMO?

  • Wallet

    • Why are the deposit/withdrawal methods disabled?

    • Why am I unable to withdraw my money?

    • What is displayed in Transaction History in the Wallet section?

    • What is the commission on cryptocurrency deposits/withdrawals?

    • What is the minimum cryptocurrency deposit/withdrawal?

    • How quickly will my cryptocurrency deposit be added to my balance?

    • What is EXMO Gift Card and how to use it?

    • What is displayed in the Wallet?

    • What is displayed in the Analytics section of the Wallet

  • System Errors

    System errors

    • What is error: “IP address is not trusted”?

    • What is error 11021?

    • What is error 10325?

    • What is error 10419: “TOTP Code is not true”?

  • EXMO app small icon

    EXMO app

    • EXMO mobile app installation

    • Creating an account

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    • A quick guide to the app

    • Deposits

    • Trading cryptocurrency

    • Withdrawing funds

    • Account analytics

  1. Home
  2. Q&A
  3. Platform features
  4. What is VIP status on EXMO.com?
  • Who are VIP clients on EXMO?
  • What do EXMO.com VIP clients get?
  • How to become an EXMO.com VIP client?

What is VIP status on EXMO.com?

VIP status on EXMO.com is your lucky ticket to an even better trading experience on the cryptocurrency exchange. For VIP clients, we have special offers for trading, building individual rates, increasing trading limits for currency pairs, and providing a personal manager. We make the client feel like our partner by providing personalised service on the EXMO.com exchange.

Who are VIP clients on EXMO?

These are the biggest players on the exchange who are ready to invest large sums. Who our VIP clients are:

  • Big crypto API traders.
  • Banks/Exchange offices.
  • Payment systems.
  • Hedge and venture funds.
  • Mining companies.
  • Forex/Stock Brokers.

What do EXMO.com VIP clients get?

The EXMO.com VIP-client status will allow you to receive special advantages in terms of personalised service and a better trading experience on the exchange:

  • Personal manager assistance.
  • Personalised trading conditions and tariffs.
  • Increased limits for performing operations on all currency pairs.
  • Corporate account.

How to become an EXMO.com VIP client?

If you wish to become a VIP client, please send an application and receive your individual offer. This can be done in two ways:

  1. Write to us on [email protected] или Telegram: @EXMO_VIP_Manager.
  2. Fill in and submit the form on EXMO.com.

Submit Form

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2013-2023UAB EXMO EXCHANGE operates EXMO Platform and is registered under number 305891155 by the State Enterprise Center of Registers of the Republic of Lithuania as a provider of activities of a virtual currency exchange operator and a deposit virtual currency operator. EXMO EXCHANGE LTD. provides technical and support services to EXMO Platform. EXMO EXCHANGE US INC. provides services to users from the United States of America, in particular, from states, where provision of services without holding a special license is permitted. © EXMO 2013 — 2023, EXMO EXCHANGE LTD.