Enabling of deposits and withdrawals for main cryptocurrencies is tentatively scheduled for 25th-26th December 2020. For crypto withdrawals, you will need to generate a new wallet address. Please note that deposits to old wallet addresses will not be credited!
As it was reported earlier, on 21st December 2020, we detected that some amounts of BTC, XRP, ZEC, USDT, ETC and ETH were withdrawn to the personal addresses of hackers.
Once deposits and withdrawals are available, you will have to generate a new wallet address in the “Wallet” section of your account.
Our investigation is ongoing, and we are taking all necessary and precautionary measures to prevent such incidents from reoccurring.
Thanks for your patience and understanding.
The EXMO Team