According to the Fifth Anti-Money Laundering Directive (5AMLD), all users who make transactions with cryptocurrencies must undergo mandatory identity verification. This verification stage allows you to trade on EXMO.com, make crypto and fiat deposits. For U.S. citizens, passing address verification is required to get access to instant bank card deposits and withdrawals.
To successfully pass identity verification, you will need to provide a photo of one of the following documents:
The passport, ID card or driving license provided for verification must contain the following information:
Coloured scanned copies or photos must be taken with a light background. All four corners of the document must be visible. The image must be submitted either in JPG or PNG formats. The size of each file must be between 100KB and 8MB. If you need to upload two photos of two sides, upload the documents separately.
Identity verification consists of the following four steps:
1. Fill in personal information (First/Middle/Last name, DOB, Country of issue).
4. In order to successfully complete identity verification, you must take a selfie holding the document submitted as part of the previous step. You can either upload a photo or use a webcam.
Security is EXMO.com’s top priority. All your documents are stored on encrypted servers of the company. Only a certified AML officer has access to these documents. We place special security watermarks on digital copies of documents to protect them from being reused.
Vietnam, Bahamas, Belarus, Botswana, Cambodia, Crimea (Ukraine), Democratic People’s Republic of Korea (DPRK), Iceland, Kazakhstan, Mongolia, Ghana, Iran, Pakistan, Panama, Syria, Trinidad Yemen, Zimbabwe, Algeria, Egypt, Morocco, Ecuador, Bolivia, Nepal, Pakistan, Donetsk People’s Republic (DPR) / Luhansk People’s Republic (LPR), Pridnestrovian Moldavian Republic, Nagorno-Karabakh Republic, Republic of Abkhazia, Republic of Somaliland, Republic of South Ossetia, Russia, Turkish Republic of Northern Cyprus, Republic of China (Taiwan), Republic of Kosovo, Sahara Arab Democratic Republic, Republic of Artsakh, Central African Republic (CAR), Democratic Republic of Congo (DRC), Guinea-Bissau, Iraq, Libya, Mali, Somalia, South Sudan, Sudan.
Only documents with information in Latin or Cyrillic characters are accepted. Documents in other languages are accepted only with a notarized translation.
If you are a representative of a company and are going to work on our platform as a legal entity, please contact us via email on [email protected].
The list of documents required for corporate account verification will be sent in a response letter.
Yes, both EXMO.com apps for iOS and Android have this feature implemented.