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  • Загальні питання

    • About EXMO.com

    • How do I create an account?

    • How do I start trading on EXMO.com?

    • How to deposit funds?

    • How to reset the password?

    • How to withdraw funds?

    • How to delete your EXMO account?

    • How long does it take to deposit / withdraw fiat currencies (PLN, USD, EUR, UAH)?

  • Верифікація

    • Verification guide

    • Identity verification

    • Address verification

    • Bank card verification

    • Bank account verification

    • Corporate account verification

    • Verification levels required for different payment methods

  • Торгові можливості

    • What is a Market Order?

    • What is a Limit Order?

    • What is a Stop Order?

    • What are Taker and Maker Orders?

    • Does EXMO.com have a demo mode?

  • Безпека акаунту

    • Are my funds safe on EXMO.com?

    • Source of funds

    • Additional security measures

    • Two-factor authentication

    • General security questions

  • Продукти платформи

    • What is EXMO’s fees & limits?

    • What is EXMO Listing Voting?

    • What is EXMO Coin?

    • What is OTC-Trading?

    • What is VIP status on EXMO.com?

    • What is the EXMO Referral Program?

    • What is EXMO Gift Card and how do you use it?

  • API

    • How to generate an API key pair?

    • Where can I find API documentation?

    • What are the API rate limits?

    • Can I apply for an unlimited API Key?

    • How many API key pairs can I generate?

    • What is a nonce?

    • What is WebSocket API?

    • What is an API? Does EXMO have an API?

    • What is REST API on EXMO?

  • Гаманець

    • Why are the deposit/withdrawal methods disabled?

    • Why am I unable to withdraw my money?

    • What is displayed in Transaction History in the Wallet section?

    • What is the commission on cryptocurrency deposits/withdrawals?

    • What is the minimum cryptocurrency deposit/withdrawal?

    • How quickly will my cryptocurrency deposit be added to my balance?

    • What is EXMO Gift Card and how to use it?

    • What is displayed in the Wallet?

    • What is displayed in the Analytics section of the Wallet

  • Системні помилки

    • What is error: “IP address is not trusted”?

    • What is error 11021?

    • What is error 10325?

    • What is error 10419: “TOTP Code is not true”?

  • Маржинальна торгівля

    Маржинальна торгівля

    • Маржа, забезпечення, фінансування

    • Правила торгівлі на фондовому ринку. Акції

    • Як отримати Welcome bonus?

  • Мобільний додаток

    • EXMO mobile app installation

    • Creating an account

    • Account verification

    • A quick guide to the app

    • Deposits

    • Trading cryptocurrency

    • Withdrawing funds

    • Account analytics

  1. Головна
  2. Q&A
  3. Верифікація
  4. Bank account verification
  • What is bank account verification and why do we need it?
  • How to successfully pass bank account verification?

Bank account verification

What is bank account verification and why do we need it?

Bank account verification is required to confirm that you are the owner of the bank account. We are required to comply with the Fifth Anti-Money Laundering Directive (5AMLD), and that’s why we must prevent money withdrawals to/from third parties.

After verifying the bank account, the user can transfer funds to and from a bank account, as well as have access to EXMO’s bank details in order to make bank transfers. Bank account verification is optional and available after successfully passing identity and address verification.

Note:

You will need to verify your bank account for each currency you wish to use (currently available for EUR, GBP, USD).

How to successfully pass bank account verification?

To verify your bank account, please contact us via email on [email protected].

In the email, please state clearly that you wish to undergo bank account verification. Via correspondence, EXMO.com will send you documents that should be completed and returned to successfully pass the verification.

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2013-2023UAB EXMO EXCHANGE operates EXMO Platform and is registered under number 305891155 by the State Enterprise Center of Registers of the Republic of Lithuania as a provider of activities of a virtual currency exchange operator and a deposit virtual currency operator. EXMO EXCHANGE LTD. provides technical and support services to EXMO Platform. EXMO EXCHANGE US INC. provides services to users from the United States of America, in particular, from states, where provision of services without holding a special license is permitted. © EXMO 2013 — 2023, EXMO EXCHANGE LTD.