Why do users have to provide selfie video upon request?
In some cases, we may ask you to provide a selfie video. This is done on a risk-based approach with users having to give enhanced information. It may include providing extra documentation, screenshots of transactions and a video of yourself with documentation.
How to make a selfie video?
![How to make selfie video](https://info.exmo.com/wp-content/uploads/2020/11/verification.gif)
Make a selfie video with the document used to verify your identity.
Please note:
- Videos are accepted in any format.
- Videos must not exceed 20 MB in size.
- The video should be of good quality and the details of the document should be visible.